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Uber is an on-demand ride-hailing service. In France, the Californian company has dethroned traditional taxis. His adventure began in San Francisco, in Silicon Valley. Known by its former name of UberCab, it is a platform for linking Tourism Vehicles with Driver (VTC) and its potential customers.
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(9449760 votes)Developer Uber Technologies, Inc. | Updated on 01/31/2022
Its vocation was to simplify the reservation by doing it directly via a smartphone. Having achieved great success, the brand proceeded to uberization in several countries. The brand expanded its business later by offering more services.
Uber, kesako?
Uber is a carrier network launched in 2009. It is a global pioneer in ride-hailing. Many have tried to compete with him, but to this day, he keeps the first rank in this field. The platform generated around $4.3 billion in 2021. Its community grew, and then the company started outsourcing.
Recently, the group has received countless criticisms regarding its modus operandi and complaints service. Despite this, the American firm remains a leader in its sector.
Garrett Camp is the founder of Uber. Inspiration comes from her daily routine. He imagined himself on the street finding a taxi and negotiating it on his smartphone. Today, he earns billions of dollars as people use his platform.
The company was named UberCab in its early days, but following an accusation by the San Francisco Transit Agency, it had to be removed. Indeed, “Cab” translates as “taxi” in English. Various traditional taxi associations are suing him for unfair competition as a result of this designation. So the group decided to call itself Uber for short.
How does Uber work?
The publisher of this platform has bet on the long term by facilitating all the features. The principle is simple with Uber. Just use the mobile app depending on the version that corresponds to your smartphone, android Where iOS. To do this, go to your browser and go to App Store Where Google Play. Download it and install it. You can directly order a race after registration.
– How do I register as a user?
Do you want to benefit from this service? For this, it is necessary to have an email address and a telephone number. Tap the “Order a Ride” option. Complete the information of your destination on the field “Where are you going?” Once validated, Uber geolocates you to detect where you are. Click “Confirm” a second time to find your driver.
- You will have a list of drivers nearby and it is up to you to choose one.
- As soon as it is done, you can follow the route of the latter on the GPS map.
- Before getting into the car, compare its make, registration and model if it matches the details given on the platform.
- Also, make sure it’s the right courier by verifying their identity.
When you arrive at your destination, you can put a small comment on the application in relation to the driver’s services. Leave a compliment, tip or comment if you wish.
– How to register as an independent driver?
You have two options:
Either you choose to collaborate with a fleet manager. To do this :
Or you are self-employed. Add these next steps to the previous 3:
- Establish a proper society.
- Register it for VAT. This operation can last up to 4 weeks.
- Select a vehicle from those authorized.
- Insure your car. Both RC Circulation and RC Exploitation will be required.
- Register in the VTC register. Uber’s partners will advise you in the process.
- Consult the “Order macaroons” section on the register.
- Stick your macaroons and start rolling.
– How do I pay for a ride on Uber?
Uber strives to provide secure payment for its customers while giving them choice. The usual means of payment is always the credit card. However, if you have a balance Uber Cash, do not hesitate. Cash payment is not recommended even if it is possible. In any case, the price of the trip is defined in advance according to the route and everything is automatically debited from the account on arrival.
Uber’s new features
If at the beginning, the US company only focused on VTC, it has expanded its range of activities over the years. Today, it is possible to book a trip on two or three wheels aboard a bicycle, a scooter or a UberAuto.
VTC transport services
To make your trip enjoyable, Uber offers you the choice of the mode of transport that suits you.
UberX : The UberX service allows you to enjoy a private trip. If you are in a hurry, this option will suit you perfectly. Moreover, following current health measures, the number of people is limited to 3.
UberX Saver : If you want to enjoy the ride, UberX Saver is the ideal feature. You will wait a few minutes, but you will make substantial savings.
Uber Pool or Uber Share : This is a carpooling option that allows users to share a ride. Thus, each passenger benefits from a lower fare.
UberComfort : Are you looking for a luxury car? This option lets you choose from modern vehicles accompanied by a driver with an excellent rating. Your comfort will be fully assured with a small additional sum.
UberSedan : it translates as the premium offer of the platform. Your trip will be provided by professional couriers well rated by users in a beautiful luxury car.
Electric scooter : Uber lets you reserve electric scooters nearby for your shopping. It is an economical, quick and easy way to access.
Uber WAV : Uber has not forgotten people with disabilities. The drivers accompany you when you get in or out of the vehicle, at no additional cost on your part.
Other services
Uber Green : travel will be provided by electric cars. Contribute to those who are trying to reduce urban pollution by driving around with ecological vehicles.
Uber Rent : it is a vehicle rental service. For travel or long use, it is best suited. You will have a choice between a variety of cars to find what suits you.
Uber Book : this is a feature that allows you to book a race up to 30 days in advance. So you will be spared the long wait.
Hourly : it is the possibility of organizing the stops of the carrier vehicle. This saves you from having to change cars every time.
Uber Taxi : it allows customers to book local taxis via the app.
Uber Intercity : This is the option that allows users to browse cities.
Uber Eats : Here, it will not be people who will be transported. Indeed, you can do your shopping or order meals online via Uber Eats. This demonstrates a desire to expand the firm’s offerings.
How is Uber’s fare calculated?
The amount due for a race is defined according to several parameters. First, there is a base price determined by route and duration. A booking fee is added to this price. During peak hours, fares may increase slightly.
An approximate price appears at the bottom of the interface as soon as the destination is validated by the application. The rate is therefore only certain once it is displayed on the platform. On the other hand, we can say with certainty that it is cheaper than the competition.
Uber App User Reviews
User reviews are mixed even though the application is essential to them. On Google Play, it is one of the most downloaded applications. Uber has a rating of 3.9/5 out of a total of around 9 million reviews.
Benefits of using Uber
Uber aims to provide a better user experience for its users. Many trust him to organize their weekly trips. The most interesting is the possibility of following the driver in real time thanks to the GPS. You can also rate the driver’s performance and pay with complete peace of mind via the application. Customers have the power to choose the vehicles and couriers that suit them best.
Criticisms of the service
The platform has received some criticism following faulty services. Given the number of users, the application has some bugs. Some important information is not displayed in time. Often it is difficult to find an available driver on it. In addition, we must prepare for a few minutes of waiting before the race is validated. Still, the company prides itself on being punctual and convenient. Sometimes races are canceled by drivers without specific reasons.