He buys an iPhone 12 for 595 euros and receives soap
A customer had the misfortune of ordering an iPhone on the Internet and discovered a few days later when he opened the package that he had not been sent any smartphone, but simple bars of soap.
Flipkart, an Indian online sales site, offered some very good deals on the iPhone 12 during its Big Billion Days, since the smartphone was sold at its lowest price ever. Many customers took the opportunity to change smartphones, but while the offer was very successful, some other customers were disappointed to receive soap bars instead.
Upon opening his package, a customer was shocked to discover that he had not received the iPhone 12 with 128 GB that he had ordered, but simple soaps. Indeed, the customer, named Simranpal Singh, found two bars of Nirma soap inside the package. However, he had spent nearly 595 euros for his phone during the event.
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He films unboxing and asks for a refund
Luckily for this hapless client, he had filmed the unboxing of what should have been an iPhone. He was therefore able to file a complaint with the website customer service. Following this incident, Flipkart canceled the order and immediately refunded the customer. ” The issue was resolved by the Flipkart support team and the full amount was refunded within days Singh announced.
If the customer had not taken the delivery option which allows him to open the package in the presence of the deliveryman, the case could have ended badly for him, sinceit would have been much more difficult to prove that he had received soap instead of an iPhone. It is not yet known whether other customers have experienced the same mishap.
This incident reminds us a lot of the story of a Chinese woman who ordered an iPhone 12 Pro Max and received apple yogurt instead. However, she had bought her smartphone for nearly 1290 euros on Apple’s official website.