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How to Cancel an Amazon Order
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(Pocket-lint) – Sometimes we make purchasing decisions that we regret. It’s not serious. This is a judgment-free zone. Or maybe you bought something on Amazon but found it cheaper at Best Buy.
Read: Prime Early Access Sale: Everything you need to know
Whatever the reason, it’s easy to cancel an Amazon order. There’s a catch though: you can only cancel physical items if they haven’t entered the shipping process. Your leeway to cancel an order therefore varies. We recommend that you cancel your order as soon as possible, otherwise you will have to wait for it to arrive and send it back (if it can be sent back, of course). So we’ll help you cancel your Amazon order before it’s too late.
Canceling an Amazon order only takes a few steps and can be done in no time. Here’s how.
How to cancel your Amazon order
Physical Items
If you want to cancel an order for physical items that you recently purchased from Amazon, follow these steps:
- Go to the Your Orders page.
- Select the order you want to cancel.
- Select Cancel the articles.
- Check the box of the item you wish to remove from the order. To cancel the entire order, select all items.
- Select Cancel selected items in this order once you have finished.
Remark : After step 3, you may see the Request Cancellation option appear for seller orders. If you no longer see a cancellation request, contact the seller for instructions. Go to the Contact Third-Party Sellers page.
Digital controls
If you wish to cancel a digital item that you have ordered, for example a subscription, the procedure is different.
- Go to the Your Memberships and Subscriptions page.
- Then select Manage subscription next to the subscription you want to cancel.
- Select the link under Advanced controls.
- The main subscription page opens. From there, you can end your subscription.
Learn more: Amazon Prime Video: How to cancel your channel and app subscriptions
Can I cancel an order from the Amazon app?
Yes, but you cannot undo digital orders in the app. To cancel an order for physical items, follow these steps:
- Open the Amazon mobile app.
- Tap the icon Me tab ( second from the left in the navigation bar).
- Your commands.
- Select the order you want to cancel.
- If you don’t see the item you want to cancel, tap View More Items.
- Cancel the item.
- Press on Cancel checked items.
Can you cancel an Amazon order after it has been shipped?
No. But maybe you can send it back once you receive it. Visit Amazon’s support page to find out how to make a return.
How to Cancel Amazon Prime
Pocket-lint has a separate guide on how to cancel Amazon Prime. As with canceling an order, it is very simple.
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You want to know more ?
Amazon offers the following support pages for more details:
Pocket-lint also has this handy guide to Amazon if you want to master the retail site: Amazon Tips and Tricks: The Best Shopping Tips You Need to Know.
Written by Maggie Tillman.
