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How to quickly track your Amazon order from any device
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(Pocket-lint) – If you’re new to Amazon or haven’t shopped on the online retailer’s site in a while, you might need a quick refresher on how to locate your orders so you can track your packages and see exactly where they are in their delivery journey. It’s very easy to do this from the Amazon website and mobile app. Here’s how, step by step, no matter what device you’re using.
How to track your Amazon order
Wondering where your packages were delivered or if they are still on the way? Just track your order on Amazon. To do this, you will need your Amazon account credentials, as you need to log in to Amazon’s website or mobile app to view your order history and tracking information. (See Amazon’s support page here if you need help resetting your account password).
Amazon website
- Sign in to Amazon.com on your desktop or mobile web browser.
- Go to the Your Orders page.
- Go to the order you want to track.
- Select Track Package next to your order.
- Select View All Updates to view delivery updates.
Amazon mobile app
- Open the latest version of the Amazon app for iOS or Android.
- Sign into your account.
- Tap the Profile button at the bottom of your screen.
- Tap the Your Orders button at the top of your screen.
- Go to the order you want to track.
- Select Track Package next to your order.
- Select View All Updates to view delivery updates.
Why are there no delivery updates or tracking details?
Depending on the chosen shipping method, tracking information may not be immediately visible. Amazon also said that some packages, like standard international deliveries, can’t be tracked. If you are looking for other reasons why tracking information is not available, Amazon has a support page titled “Missing Tracking Information” that may help you.
Is your package late?
If your package’s estimated delivery date has passed and your tracking information hasn’t changed, Amazon recommends that you allow an extra day or two for delivery of the package. Amazon has also listed recommended actions on its “Late Deliveries” support page.
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Has your package disappeared?
If your package is listed as delivered but you haven’t received it yet, visit Amazon’s “Find a Missing Package” support page for help.
How to contact the carrier of your parcels
If you want to contact the carrier delivering your package, see their contact information on Amazon’s Carrier Contact Information page.
Written by Maggie Tillman.
