Samsung’s Galaxy Buds Pro reportedly cause irritation and infection, Samsung responds
Samsung is facing an annoying issue and it concerns the Galaxy Buds Pro. Some users complain of irritation and infections after using the headphones. The Corréenne brand is aware of the problem and offers refunds. Galaxy Buds 2 are also affected.
This is a concern that affects many users and embarrasses Samsung. Galaxy Buds Pro cause irritation and infections in the ears. If the concern does not seem generalized, many complaints have forced the Korean giant to react.
The Galaxy Buds Pro are the best Android TWS headphones on the market, that’s a fact. However, this quality does not prevent them from causing amazing trouble. Lots of users say they feel irritations in the ear canal using the products daily. Moreover, some even say they are infected.
Buds Pro cause irritation inside the ear
This is a problem that has been reported by the Android Central site and which is far from isolated, although only a very small portion of users are affected. Many testimonials are emerging on Reddit and the brand’s official forums. We also noticed a little irritation on our side. If it is not alarming, it is present. For us, this only happened after several months of use.
The Galaxy Buds Pro are affected, but also the new Buds 2. This concern would come from a change of materials used by Samsung, which abandoned acrylic for acrylate on the parts that fit in the ear. Moreover, the two nickel points which are used for recharging would also be at fault. A cocktail that would cause embarrassment and the irrepressible urge to scratch the inside of the ear.
In any case, Samsung is aware of the problem and has already indicated that it offers money-back offers to those who want it. Likewise, any medical costs will be covered by the manufacturer. It remains to be seen what the true proportion of users affected is. For now, if you are a victim, we encourage you to contact Samsung and to no longer use the Buds Pro and the Buds 2. There is no doubt that the manufacturer will thoroughly review its copy for the next models and change the materials used.
Source: Android Central